Crowded Market

Disrupting the Open Market

If the Market Is Noisy, Disrupt or Disappear.

In the open market, affordability is not enough. You can have the right price, the right product size, and the right intention, but if people are not asking for it, retailers will not stock it. That was the problem I met with an affordable deodorant SKU built for the everyday Nigerian consumer. The product made sense. The price made sense. But inside the market, it was almost invisible. So the real work was not just to promote it. The real work was to make the market notice it, remember it, and ask for it.
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Case Label: Crowded Market
Category: Market Disruption

Reading Time: mins

If your product is getting lost in a noisy, crowded market, a standard campaign may not save it.

You may not need more posters or another promoter shouting into the same market noise.

You may need a sharper market insight and a stronger disruption strategy.

The first job is to make the market remember, because if people are not asking for it, retailers will not carry it.
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THE SHORT VERSION

TL;DR

Every case has a visible problem and a deeper play. Here are the key moves before the full breakdown.

Table Of Contents

1.
The Situation

The product was affordable, but the market was not asking for it.

A major deodorant brand had introduced a smaller, affordable 25ml SKU.

The thinking behind the product was strong: make deodorant accessible to the average Nigerian, regardless of social position or income level.

Everyone should be able to afford basic freshness.

That was the promise.

But after the initial market-entry hype, the 25ml SKU began to lose momentum.

Offtake declined.

Retailers were not prioritizing it.

And in a tough economy where purchasing power was under pressure, the smaller SKU should have had a clear role to play. It was the kind of product that should return strongly because it met the market where people were.

But the market was not behaving that way.

So I led the team into the field.

We went into open market environments, including cosmetics clusters in Mushin Market, to hear what retailers were actually saying.

One retailer gave the whole diagnosis in one line:

“I no dey sell am. Na wetin dem dey ask me I dey sell.”

Meaning:

“I don’t sell it. I sell what people ask me for.”

That was the truth.

The product was affordable, but demand had not been created strongly enough.

Some stores even had branded visibility stands or hangers that could accommodate the SKU. But the retailer would not bother stocking what customers were not asking for.

That was the assignment.

Not just visibility.

Demand memory.

Not just activation.

Market disruption.

2.
The Real Diagnosis

The real blocker was not price. It was demand memory.

The obvious problem was low sales and weak distribution.

But that was not the real problem.

The real problem was invisibility inside a chaotic environment.

The open market is not a quiet place.

Everybody is selling. Everybody is shouting. Everybody is moving. Everybody is trying to get attention.

In that environment, average communication dies quickly.

A regular promoter in a branded T-shirt will not be enough.

A small stage with music will not be enough.

A few posters will not be enough.

Those things may look like marketing activity, but the market may forget them almost immediately.

The brand needed something bigger.

It needed presence.

It needed drama.

It needed a moment, and people would question in a good way.

The first job was not to explain the product.

The first job was to make people stop and ask:

“Who are these people, and what is going on?”

That question was the door.

Once the market stopped, then the brand could speak.

3.
The Operating Principle

Go to the Market to Understand the Market.

My guiding principle was simple.

You cannot build a serious open market strategy from behind a computer.

Reports are useful.

Slides are useful.

But the real language of the market lives in the mouths of traders, stockists, sellers, and everyday buyers.

So we had to go there.

We had to listen.

We had to test the beautiful strategy against the actual market reality before dressing it up as a pitch.

That field insight shaped the whole thinking.

The question became:

  1. If this is a mass-market SKU, what disruption lever will actually matter?
  2. If the product sits around an accessible price point, what kind of activation creates real demand, not just noise?
  3. How do we make retailers benefit after the activation team leaves?
  4. How do we make the product easier to remember and easier to ask for?
  5. How do we make the market feel like something happened here?

The principle was not disruption for decoration.

“It was disruption with commercial memory.”

If the activation does not help the retailer, the sales team, and the consumer remember the product afterwards, then it is just theatre.

And theatre without conversion is not the work.

4.
The Blueprint

Build a market spectacle that creates memory, not just noise.

The idea was to build a market spectacle that could not be ignored.

Not a regular activation.

Not another branded T-shirt and jeans campaign.

Not just music from a stage.

The concept needed to storm the market with enough presence to create curiosity first, then engagement, then demand.

1. Create a big visual presence

The first layer was presence.

A campaign team would enter the market in a way that felt unusual, coordinated, and impossible to miss.

They would not look like everyday market promoters.

They would not dress like regular activation staff.

They would be costumed to disrupt.

Not alien.

Not ridiculous.

But unusual enough that the market would stop and ask questions.

That was intentional.

In open markets, curiosity is a powerful entry point.

If people are curious, they gather.

If they gather, you can engage.

If you engage properly, you can move them toward trial, purchase, and recall.

2. Build the “Dry Squad” spectacle

The creative idea was the “Dry Squad.”

A larger-than-life performance team dressed in clean, bold, memorable styling that could own attention inside the market.

The look mattered.

The movement mattered.

The coordinated arrival mattered.

The point was to create a presence that felt fresh, premium, and disruptive — but still connected enough to the everyday market environment.

The market should not feel confused in a bad way.

It should feel curious in a good way.

The Dry Squad became the attention engine.

3. Segment the engagement zones

The activation could not speak to everyone in the same way.

The market has different kinds of people.

There are load carriers, wheelbarrow pushers, and market hustlers moving under heat and pressure.

There are sellers seated for long hours.

There are shoppers moving quickly.

There are retailers who need to see demand before they care.

So the idea was to segment the engagement.

One zone could carry higher-energy interaction for people constantly moving through the market.

Another zone could create comfort, relief, and product experience for sellers and shoppers.

The engagement needed to feel practical, not abstract.

A deodorant brand is not only selling fragrance.

It is selling confidence, freshness, dryness, and comfort in the middle of everyday pressure.

The activation had to make that physical.

4. Turn retailers into part of the story

The retailer could not be treated as background.

They were the gatekeepers.

If customers asked for the product and the retailer did not stock it, the campaign would leak value.

So the blueprint included leaving behind communication materials and turning selected stalls into branded recall points.

The idea was to make key retailers feel chosen and visible.

Not just “please stock this.”

More like:

“This stall is now part of the freshness story.”

That is what the “Dry Zone” thinking was about.

The retailer becomes part of the campaign memory.

And after the activation team leaves, the visual material still helps the product stay present.

5. Make the follow-up team’s job easier

The activation was never meant to be a one-day noise-making exercise.

It had to create a demand spike the sales and follow-up teams could track.

If people started asking for the SKU after the market storm, the stockists and retailers would have a reason to pay attention again.

That was the commercial logic.

Create memory.

Create demand.

Support stocking.

Then measure performance afterwards.

5.
The Result

The strategy turned field truth into pitch-stage momentum.

The strategy landed because it was not built from guesswork.

It came from the market.

We went into the field.

We listened to retailers.

We found the real blocker.

Then we built a concept that answered the market’s own words.

The retailer said:

“I sell what people ask me for.”

So the strategy answered:

“Then let us make people ask for it.”

That was the real shift.

The work reframed the problem from a simple sales issue into a demand-memory issue.

The product did not just need more visibility.

It needed a market moment strong enough to make people notice, remember, and request it.

The client recognized the thinking as original, insight-led, and commercially aligned with the problem.

The idea moved beyond a casual creative suggestion into serious consideration, with budget conversations requested around how to bring the concept to life.

That mattered.

Because the real achievement was not just presenting a bold activation idea.

It was creating a believable return-to-market strategy for a SKU that had become too easy to ignore.

The concept gave the brand a sharper way to re-enter market attention without relying on ordinary activation noise.

It also proved a deeper point:

  • A strong market strategy is not built from aesthetics alone.
  • It is built from field truth.

The bigger lesson

  1. In crowded markets, visibility is not the same as presence.
    • You can have posters and still be ignored.
    • You can have a promoter and still be forgotten.
    • You can have a product stand and still not move stock.
  2. The open market rewards what people remember, ask for, and repeat.
    • So when the product is affordable, but demand is weak, the answer is not always more information.
  3. Sometimes the answer is a stronger market moment.
  4. A moment with enough force to create curiosity.
  5. A moment with enough clarity to explain the product.
  6. A moment with enough commercial structure to help retailers and sales teams after the show is over.

That is what disruption should do.

  • Not just make noise.
  • Create memory.
  • Create demand.
  • Create a reason to stock.

Is Your Brand Invisible in the Crowd?

If your product is getting lost in a noisy, crowded market, a standard campaign may not save it.
You may not need more posters or another promoter shouting into the same market noise.
You may need a sharper market insight and a stronger disruption strategy.
The first job is to make the market remember, because if people are not asking for it, retailers will not carry it.
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Michael Adewale | Michael Marketing
Sales | Brand Marketing
I help product brands sell more.
I’m here to help you make sense of what’s slowing sales. Bring one issue, and let’s find a practical next move together.
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My Mandate

How I Learned to Read a Business

The Foundation

At the University of Ibadan, Theatre Arts taught me to understand story, people, and execution. At the same time, I built and led a styling business- training a team, retaining clients, and delivering under deadline and cash-flow pressure.

I grew from hairstylist into both makeup artist and hairstylist. That chapter led to my work as lead hairstylist for MTN Project Fame West Africa, Season 5- a continent-wide broadcast production.

That lesson has stayed with me for more than two decades. Sometimes I walked into something already broken and helped put it back together. Sometimes I took a rough idea and worked with it until it could stand in the market. An idea wasn’t finished just because it sounded good. It had to become something people could see, a team could deliver, and the business could feel.

The Commercial Turn

I wanted to understand how brands won beyond the service business I had built. So I stepped from behind the styling chair onto the retail floor, starting as a retail associate for global brands. Over the years, I worked across FMCG, cosmetics and distribution, and rose to Business Manager.

That experience gave me a practical view of how products move and how brands compete at the point of purchase. It changed the questions I ask when a product isn’t gaining the traction its owner expects.

The Turning Point

Ambition demanded more. I wanted to understand why bigger brands were winning, so I deliberately stepped away from my own business and onto the retail floor, starting as an associate for global brands.

Over the years, I worked across FMCG, cosmetics, and distribution, rising to Business Manager. I learned how products move, how brands compete at the point of purchase, and why even well-funded strategies can fall short when they meet the market.

My Audacity

This is why I can help you.

Later, as Senior Growth Lead for a North American EdTech company, most of my work involved high-stakes consultation calls with C-suite executives, bank leaders, and PhDs.

The offer was a high-ticket programme for people seeking to become certified Business Analysts. It wasn’t a physical product; people had to understand its value and trust that it fit what they needed. I drew on the client-facing experience I’d built over the years: listen, understand what mattered to each person, make the value clear, and help them decide. I was able to convert buyers at that level.

That experience widened my commercial lens. The offer might be a product on a shelf or a high-ticket learning programme, but the work still begins with understanding the buyer and making the value clear.

Final Word...

After seeing the road that built me, an industry statesman once asked me:

“So, you have arrived?”

My answer? Not at all.

I still take each business challenge as something to understand and work through. The market keeps moving. Customer behaviour shifts. Interest is never static.

Some industries are waiting for purchasing power to improve so more stock can move from distributors’ stalls and warehouses. When retailers buy with more confidence, revenue and turnover can grow. Then businesses can put more attention into market presence—advertising, trade promotions and showing up consistently where customers make choices.

The commercial picture is connected. Demand, distribution, retailer confidence and visibility all matter.

I don’t claim to have every answer. I have worked across service businesses, retail, FMCG, distribution, high-stakes client conversations, and the sale of intangible offers. My journey has been a continuing education in execution- and in seeing what each situation actually calls for.

The 45-Minute Check is where we work through one issue, identify what may be slowing progress, and agree on a practical first move. It isn’t a promise of a complete turnaround. If the work needs to go deeper, we scope that separately.

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Michael Adewale (MA)

My process is built on respect for your time and mine. The 45-Minute Check gives you a real diagnosis and a clear first move. If the work needs to go deeper, we scope that honestly and build from there.

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